Refund policy

Our Commitment to You:

At Ego Athletica, we stand behind the quality of our products and your satisfaction is our top priority. That's why we offer a 30-day return policy, the 30 days begin from the date of delivery!

Return Eligibility:

To qualify for a return, your item must be in the same pristine condition you received it—unworn, unused, with tags, and in its original packaging. Your commitment to excellence mirrors ours.

Initiating a Return:

To begin the return process, contact us at info@egoathletica.com. We will provide you with the return address once your return is initiated. For any questions regarding returns, reach out to us anytime at info@egoathletica.com.

Damaged or Defective Items:

Excellence is non-negotiable. Inspect your order upon arrival and contact us immediately if your item is defective, damaged, or incorrect. We will evaluate the issue and make it right, ensuring you receive the high standards you deserve.

Refunds:

Once we receive and inspect your return, we will notify you if your refund is approved. If approved, your refund will be processed back to your original payment method within 5-7 business days. Please note, it may take additional time for your bank or credit card company to process and post the refund.

If more than 10 business days have passed since your return was approved, please contact us at info@egoathletica.com.

Welcome to Ego Athletica, where we pursue greatness together.